Warranty & Support

All OMi gesture controlled systems are supplied with a comprehensive 12 month on-site warranty with options to extend the warranty up to 36 months. We will contact you before the first anniversary to discuss options.

Support

We provide telephone, on-line and on-site support using a fully trained team of OMi engineers (applies in England and Wales) and specialists in the field of education.
We aim to provide on-site support within 5 working days for warranty claims from notification/diagnosis of fault.
Services provided 9am to 5pm Monday to Friday

Extended warranty

This is an optional cover providing peace of mind and protection against potentially expensive future repair bills. This warranty covers all parts, on-site support and includes our comprehensive Annual Service.

Annual Service

The Annual Service is the first step for ensuring your system continues to perform as safely and faultlessly as the day it was purchased. The service is designed to reduce potential down-time and prolong the life time of the system. It includes an extensive list of safety, operational tests, maintenance tasks and update of software.